Shipping Policy

At Murshid Fabrics, we carefully prepare and dispatch every order to ensure your fabric reaches you safely and in excellent condition.

We aim to provide a smooth and reliable shopping experience from the moment you place your order until it arrives at your doorstep.

Order Processing Time

All orders are processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

Estimated delivery times:

  • Major Cities: 2–4 business days
  • Other Cities & Towns: 3–6 business days
  • Remote Areas: Delivery may take slightly longer depending on courier availability.

Please note that delivery timelines are estimates and may vary during holidays, sales periods, or unexpected courier delays.

Shipping Charges

  • Shipping charges are displayed during checkout.
  • Free shipping promotions may be offered on selected orders or seasonal campaigns.

Order Tracking

Once your order has been dispatched, you will receive a tracking number through SMS, WhatsApp, or email (depending on the contact information provided).

This allows you to track your shipment until delivery.

Delivery Attempts

Our courier partners may attempt delivery more than once.

To avoid delays, please ensure that:

  • Your shipping address is accurate.
  • Your contact number is active and reachable.
  • Someone is available to receive the parcel.

Address Changes

If you need to update your delivery address after placing an order, please contact us as soon as possible.

Address changes may not be possible once the order has been dispatched.

Delivery Delays

While we work with trusted courier services, delivery delays can occasionally occur due to:

  • Weather conditions
  • Public holidays
  • Courier operational issues
  • Remote delivery locations

We appreciate your patience in such situations.

Damaged or Incorrect Orders

If your order arrives damaged or if you receive the wrong item, please contact us within 48 hours of delivery.

Kindly provide:

  • Order Number
  • Product Images
  • Package Images

Our team will review the issue and assist you promptly.

Need Assistance?

If you have any questions regarding shipping or order delivery, our team is happy to help.

Murshid Fabrics

📧 Email: murshidfabric592@gmail.com

🕒 Customer Support Hours: Monday – Saturday